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AuthorForum: PowerTCP Mail for ActiveX
Topic: Problem with comma in E-Mail Addresses
Milan Krystl

From: Germany
Posts: 2
Member Since: 03/17/15
posted March 17, 2015 5:39 AM

Hi support team

I have a Problemmit DARTmail ActiveX.

When entering the e-mail addresses where the Friendly Name a comma occurs, are not treated properly. This results in two addresses.
example:
To: "Company, John Doe" <John.Doe@Mailserver.de>

arises

Company,
John Doe <John.Doe@Mailserver.de>

The e-mail is available as EML file. This is loaded from DARTmail using the Load function and then shipped.

In the support forum I have found this exactly describes my problem. Although it is already an old entry, but the problem still seems to exist.

http://support.dart.com/postings?topicid=1199&search=1

Is there now a solution to the problem.
Is there a switch which allows you to disable the function

We use the following ActiveX Components:
PowerTCP Mail Controls 2.11.4.0
PowerTCP Secure Controls 2.1.5.0

Thx

Milan Krystl
Nick B (Admin)

From: Utica, NY USA
Posts: 567
Member Since: 05/25/10

Extra Support Options
Custom Application Development

posted March 17, 2015 11:33 AM

Hello,

I tested your issue with the current version of PowerTCP Mail for ActiveX and was unable to reproduce your issue. I created an email, saved it, and in a text editor modified the To field to:

To: "Test, Test1" <test@test.com>, "Test, Test2" <test2@test2.com>

and loaded the email with Message.Load(). Message.To.Items was correctly populated with two values: ""Test, Test1" <test@test.com>" and ""Test, Test2" <test2@test2.com>"

Please let me know if there are other steps necessary to reproduce your issue.

Have you confirmed that you're using the current version of each dll? The current versions are listed here:
http://www.dart.com/ptml_relhist.aspx

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-Non-current subscribers must contact sales@dart.com to update subscription and receive continued support as needed.
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Milan Krystl

From: Germany
Posts: 2
Member Since: 03/17/15
posted March 17, 2015 12:34 PM

Hello,

Thank you for your reply.

I made an example and logs the header fields.
There have been two entries in the To field. This looked like.

Address 1
Friendly Name: Max Mustermann, private
E-mail address: Max.Mustermann@privat.com

Address 2
Friendly Name: Max Mustermann, office
E-mail address: Max.Mustermann@office.com

These inputs come through our user interface.

The result looks like this:

1) the source EML File

x-receiver: <Max.Mustermann@office.com>
Message-ID: <43520-2201532171653411@t-online.de>
X-OW Email Client: Officeware Easy Mail
X-OW organization?: = Iso-8859-1 Q Trial_OfficeWare _ (= E4 = FC = F6 = DF) =?
Return-path: officewaretechnik@t-online.de
From: "???? = Iso-8859-1 Q Milan_Krystl =" <officewaretechnik@t-online.de>
To: "??? = Iso-8859-1 Q Max_Mustermann, _privat =" <Max.Mustermann@privat.com> "= iso-8859-1 Q Max_Mustermann, _b = FCro =????" <Max .Mustermann @ office.com>
Subject: = iso-8859-1 Q Testmail_for_DartMail_Support forum =????
Date: Tue, 17 Mar 2015 17:05:34 +0100
MIME-Version: 1.0

That looks correct.

2) loaded with DARTmail "Load" and stored with "Store"

x-sender: <officewaretechnik@t-online.de>
x-receiver: <Max.Mustermann@privat.com>
x-receiver: <Max.Mustermann@office.com>
Message-ID: <43520-2201532171653411@t-online.de>
X-OW Email Client: Officeware Easy Mail
X-OW organization?: = Iso-8859-1 Q Trial_OfficeWare _ (= E4 = FC = F6 = DF) =?
Return-path: officewaretechnik@t-online.de
From: "???? = Iso-8859-1 Q Milan_Krystl =" <officewaretechnik@t-online.de>
To: "Max Mustermann, privat" <Max.Mustermann@privat.com>,
"Max Mustermann, b=?iso-8859-1?B?/A==?=ro" <Max.Mustermann@office.com>
Subject: = iso-8859-1 Q Testmail_for_DartMail_Support forum =????
Date: Tue, 17 Mar 2015 17:05:34 +0100
MIME-Version: 1.0

That looks correct to for me.

3) Send the "Send" and recorded with the trace
In the trace file can be seen that the first part was used before the decimal point, as an e-mail address.

Sent: MAIL FROM: <officewaretechnik@t-online.de> SIZE = 2743
Recv: recv: 250 2.1.0 Sender accepted.
Sent: RCPT TO: <"Max Mustermann>
Recv: recv: 501 5.5.4 Illegal argument.

The error message is:
Dart.Smtp.1
Error 11101 - An error occurred in the protocol

This also happens as if real email addresses are used.

Hope this helps.



We use the following ActiveX Components:
PowerTCP Mail Controls 2.11.4.0
PowerTCP Secure Controls 2.1.5.0

Thx
Nick B (Admin)

From: Utica, NY USA
Posts: 567
Member Since: 05/25/10

Extra Support Options
Custom Application Development

posted March 17, 2015 1:07 PM

Thank you for the clarification. I've reproduced your issue and entered it as TTWeb5744. For information and updates on its status, please contact jamie.powell@dart.com.

------
-Non-current subscribers must contact sales@dart.com to update subscription and receive continued support as needed.
------

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