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AuthorForum: PowerTCP Mail for ActiveX
Topic: To be or not be multiparts ?
matimote

From: France
Posts: 9
Member Since: 03/07/14
posted April 24, 2014 5:18 AM

Hello,

 We use PowerTCP MAIL for ActiveX version 2.11.0

 With new version of Microsoft exchange, It seems that some of our clients don't send their mails in multiparts but only in HTML, and they can't change that.
 As we see, there are no method to parse easily the HTML to get only the body message of the mail when there is no parts. So, when we get the data, with no part in the mail, the data contain the whole HTML, not only the text.
 I read the release history but i don't see anything about that.

Is there a new version or any solution we could implement ? Thanks a lot.
Nick B (Admin)

From: Utica, NY USA
Posts: 572
Member Since: 05/25/10

Extra Support Options
Custom Application Development

posted April 24, 2014 11:12 AM

Hello,

We have not had any reports of this; please send a log into support@dart.com as you did for your previous post: http://support.dart.com/postings?topicid=8548

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matimote

From: France
Posts: 9
Member Since: 03/07/14
posted April 28, 2014 8:51 AM

Hello, a mail as been sent to support.In attached files you'll see 2 examples of mails which contain HTML and are not formatted in multipart. When we get the body, we get the whole HTML code.

As a workaround, we add the following rule on exchange with the “Exchange management Shell”, but some of our clients don’t want to do this :

New-TransportRule -Name 'Multipart Rule' -Comments '' -Priority '0' -Enabled $true -HeaderMatchesMessageHeader 'Content-type' -HeaderMatchesPatterns 'multipart/related' -SetHeaderName 'Content-type' -SetHeaderValue 'multipart/related'

Thanks
Nick B (Admin)

From: Utica, NY USA
Posts: 572
Member Since: 05/25/10

Extra Support Options
Custom Application Development

posted April 28, 2014 11:42 AM

Hello,

PowerTCP Mail for ActiveX is designed for sending/receiving email, not for HTML parsing. If further assistance is required, please contact sales@dart.com.

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-Non-current subscribers must contact sales@dart.com to update subscription and receive continued support as needed.
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