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AuthorForum: PowerTCP Web for ActiveX
Topic: Dartsock.dll not registered
lledden
lledden@famtech.com

From: Portland, NY USA
Posts: 8
Member Since: 08/18/10
posted August 18, 2010 11:57 AM

I have an app that uses DartFTP.dll and DartWeb.dll. This app has been working for several years. Recently, I updated DartFTP.dll and it works fine in the development environment, but after updating on a user system gives the 'dartsock.dll not registered' error.
2.10.0.1 C:\WINDOWS\system32\DartCertificate.dll
2.1.0.1 C:\WINDOWS\system32\DartFtp.dll
2.1.0.1 C:\WINDOWS\system32\DartSecure2.dll
2.9.0.0 C:\WINDOWS\system32\DartSock.dll
2.8.0.4 C:\WINDOWS\system32\DartUtil.dll
1.8.0.4 C:\WINDOWS\system32\DartWeb.dll
1.9.0.0 C:\WINDOWS\system32\DartZip.dll
Nick B (Admin)

From: Utica, NY USA
Posts: 567
Member Since: 05/25/10

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posted August 18, 2010 1:28 PM

Hello,

Are you distributing and COM registering the updated component dlls on the user's machine?
lledden
lledden@famtech.com

From: Portland, NY USA
Posts: 8
Member Since: 08/18/10
posted August 19, 2010 10:27 AM

Thanks for your response. Yes, this dll is registered during installation by the installer. I have also manually registered it after installation using regsvr32, and the registration succeeds, but still get the same error when running the app. According to Dart's docs, DartSock.dll has no dependencies. I'm wondering if the 'old' DartWeb.dll can't work with the 'new' DartSock.dll that came with the updated DartFTP.dll, and perhaps is trying to start an older DartSock version. But I can't find any information about specific version dependencies.
Nick B (Admin)

From: Utica, NY USA
Posts: 567
Member Since: 05/25/10

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posted August 19, 2010 12:27 PM

Please send in a Dartnostics log from the machine you have deployed to to support@dart.com. You can find the DartNostics exe in the bin dir in the installation directory (C:\Program Files\PowerTCP\*product name*\bin). Just copy and run on the deployment machine. If the deployment machine is running Windows 7 or Vista, please run Dartnostics 'As Administrator' from the right-click context menu.
lledden
lledden@famtech.com

From: Portland, NY USA
Posts: 8
Member Since: 08/18/10
posted August 19, 2010 8:34 PM

DartNostics report log...

****************************
* Dart Diagnostics Report *
****************************

Customer Name : Larry Ledden
E-mail Address : lledden@famtech.com
Problem Description :

DartSock.dll not registered error when starting app

**********************
*  Platform Info  *
**********************

Platform : WindowsNT
Version: 6.0.6002 Service Pack 2

**********************
*  Registry Info  *
**********************



**********************
*  DLL Versions  *
**********************

VERSION       REGISTERED PATH
-------       ---------------
2.1.0.1       C:\Windows\system32\DartFtp.dll
2.9.0.0       C:\Windows\system32\dartsock.dll
2.8.0.4       C:\Windows\system32\DartUtil.dll
1.8.2.0       C:\Windows\system32\DartWeb.dll
Not Found      C:\Windows\system32\MSVBVM50.DLL
6.0.98.2       C:\Windows\system32\MSVBVM60.DLL
8.0.6001.18702    C:\Windows\system32\ADVPACK.DLL
6.0.6002.18236    C:\Windows\system32\asycfilt.dll
6.0.6000.16386    C:\Windows\system32\comcat.dll
2.10.35.35      C:\Windows\system32\compobj.dll
6.0.6001.18000    C:\Windows\system32\imagehlp.dll
6.0.6000.16386    C:\Windows\system32\iprop.dll
2.10.35.35      C:\Windows\system32\ole2.dll
6.0.6002.18005    C:\Windows\system32\ole32.dll
6.0.6002.18005    C:\Windows\system32\oleaut32.dll
Not Found      C:\Windows\system32\olecnv32.dll
6.0.6002.18005    C:\Windows\system32\olepro32.dll
6.0.6001.18000    C:\Windows\system32\olethk32.dll
Not Found      C:\Windows\system32\rpcltc1.dll
Not Found      C:\Windows\system32\rpcltc5.dll
Not Found      C:\Windows\system32\rpcltccm.dll
Not Found      C:\Windows\system32\rpclts5.dll
Not Found      C:\Windows\system32\rpcltscm.dll
Not Found      C:\Windows\system32\rpcmqcl.dll
Not Found      C:\Windows\system32\rpcmqsvr.dll
6.0.6000.16386    C:\Windows\system32\rpcns4.dll
6.0.6002.18024    C:\Windows\system32\rpcrt4.dll
6.0.6002.18051    C:\Windows\system32\secur32.dll
6.0.6000.16386    C:\Windows\system32\security.dll
2.10.35.35      C:\Windows\system32\storage.dll
Not Found      C:\Windows\system32\W95INF16.DLL
Not Found      C:\Windows\system32\W95INF32.DLL
Not Found      C:\Windows\system32\dcom2w98.dll
6.0.6002.18005    C:\Windows\system32\rasapi32.dll
8.0.6001.18943    C:\Windows\system32\wininet.dll
3.10.0.103      C:\Windows\system32\winsock.dll
6.0.6001.18000    C:\Windows\system32\wsock32.dll


**********************
* Security Providers *
**********************

credssp.dll

Jason Farrar (Admin)

From: USA
Posts: 223
Member Since: 07/24/07

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Custom Application Development

posted August 20, 2010 9:29 AM

Please note that the following required dlls are missing from the dartnostics from the machine your application is being deployed to:
DartCertificate.dll
DartSecure2.dll
DartZip.dll

Please make sure that these are also being deployed and let us know the results. Thanks.
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