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| Author | Forum: PowerTCP Mail for ActiveX Topic: 553 unable to verify address |
| softworks2000 From: ROMA, Italy Posts: 3 Member Since: 08/08/07 |
posted August 16, 2007 5:12 AM Hello, A customer of mine has the following trouble sending mail. He has two computers with MS Windows XP PRO SP2 installed. The first one is connected to the Internet by an ADSL modem, the second one is connected directly to the first one by an Ethernet cable. There is not a network or a domain. When he tries to send an e-mail from the second one, he gets the error 11101. There is no problem sending mail from the first one. Here is the trace text: 220 xyz.theprovider.it ESMTP Service (7.3.122) ready EHLO Computer2 250-xyz.theprovider.it 250-DSN 250-8BITMIME 250-PIPELINING 250-HELP 250-AUTH CRAM-MD5 DIGEST-MD5 PLAIN 250-DELIVERBY 300 250 SIZE 100000000 MAIL FROM:<info@customerdomain.it> SIZE=5976 RET=HDRS RCPT TO:<support@customerdomain.it> NOTIFY=NEVER 553 <info@customerdomain.it> unable to verify address 503 RCPT command outside of MAIL transaction QUIT 221 xyz.theprovider.it QUIT Is there a connection setup problem in the first or in the second computer? Thank You in advance for Your help and best regards. |
| Amit From: Rome, NY USA Posts: 315 Member Since: 03/15/06 |
posted August 16, 2007 5:04 PM Hello, Is there any difference on how exchange is configured on the second machine as compared to first machine? It could also be a synchronization issue with the exchange. If this is the case, then I would suggest you to send RSET command with Reset method. Synch problems can occur when several emails are sent in succession (and there are problems with some of them), which is why the protocol includes the RSET command. Below are a couple of ways to handle it - in the Error Handler for the Method Call or the Progress Event. On Error GoTo SendError Smtp1.Send Exit Sub SendError: Smtp1.Reset End Sub Private Sub Smtp1_Progress(ByVal Method As DartMailCtl.SmtpMethodConstants, ByVal Status As DartMailCtl.SmtpStatusConstants, ByVal Reply As String, ByVal Count As Long, ByVal Size As Long) If Method = smtpSend And Status = smtpBad Then Smtp1.Reset End If End Sub I hope this is of help. Regards, Amit |
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