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AuthorForum: PowerTCP Web Enterprise for ActiveX
Topic: client will not authenticate
perf101
srs@perfectionsoftware.com

From: Pembroke Pines, FL USA
Posts: 18
Member Since: 07/01/02
posted June 16, 2004 4:10 PM

My certificate expired so I purchased a new. The old one works fine so all I want to do is use a new certificate. I am using VB as a client to post to a web server. I lookup the certificate and it seems to find it but I keep getting the following message:
11103: The client could not be authenticated.
The web server people say they are not getting anything in their logs when I go to post this new cert. Like I said, posting with the old cert works perfectly fine. How can I debug this?

Here is an excerpt from my trace log:
-Finding Certificate!
sCertStore [MY] locationCurrentUser [1]sCertIssuedBy [www.verisign.com/CPS Incorp.by Ref. LIABILITY LTD.(c)97 VeriSign] sCertSerialNumber [20362d58cb2e3f19e2a45e4b165e1373] 6/16/2004 3:54:41 PM
Ver : 1.91 (05/06/2003)
11103: The client could not be authenticated.
Post Error 6/16/2004 3:54:41 PM
Tony Priest



From: Utica, NY USA
Posts: 8466
Member Since: 04/11/00
posted June 16, 2004 4:20 PM

There's something wrong with the new certificate. Check with whoever issued it to you to make sure you did it right.
perf101
srs@perfectionsoftware.com

From: Pembroke Pines, FL USA
Posts: 18
Member Since: 07/01/02
posted June 16, 2004 4:26 PM

Verisign issued it to me. Are you saying they issued me a "bad" certificate. That doesn't sound very likely.

Is there no way to debug this further?
Tony Priest



From: Utica, NY USA
Posts: 8466
Member Since: 04/11/00
posted June 16, 2004 4:31 PM

No, I'm saying you may not have installed in correctly. Do you get an Authenticate event? Does it give any info on why it failed?
perf101
srs@perfectionsoftware.com

From: Pembroke Pines, FL USA
Posts: 18
Member Since: 07/01/02
posted June 16, 2004 4:42 PM

No Authenticate event. All I have is the Trace Log then I created

 Webasp1.Post

 Private Sub Webasp1_Certificate()
' If Server requires Client Authentication, this Event will fire
  Dim store As New CertificateStore
 
  sTemp = "Finding Certificate!" & vbCrLf & "sCertStore [" & sCertStore & "] locationCurrentUser [" & locationCurrentUser & "]"
  sTemp = sTemp & "sCertIssuedBy [" & sCertIssuedBy & "] sCertSerialNumber [" & sCertSerialNumber & "]"
  Call UpdateActivitySub(sTemp, 0)
' Set Certificate Property for Secure Communications
' Generally the store will be MY Store and Local Machine
  Webasp1.Certificate = store.Find(sCertStore, locationCurrentUser, sCertIssuedBy, sCertSerialNumber)
End Sub

 Then error
 Webasp1_Authenticate never gets called
Tony Priest



From: Utica, NY USA
Posts: 8466
Member Since: 04/11/00
posted June 16, 2004 4:57 PM

But the same code works fine using a different cert?
perf101
srs@perfectionsoftware.com

From: Pembroke Pines, FL USA
Posts: 18
Member Since: 07/01/02
posted June 16, 2004 4:59 PM

yes, worked fine for two years.
Where does this client error come from?
Tony Priest



From: Utica, NY USA
Posts: 8466
Member Since: 04/11/00
posted June 16, 2004 5:13 PM

If the only thing that changed is the cert, then the cert is bad. There's not much I can tell you to do about that other than telling you to request another cert.
perf101
srs@perfectionsoftware.com

From: Pembroke Pines, FL USA
Posts: 18
Member Since: 07/01/02
posted June 16, 2004 5:18 PM

What are your requirements for the certificate? What format does it have to be in? What would cause it to fail like this? I got the certificate from Verisign as text.
Tony Priest



From: Utica, NY USA
Posts: 8466
Member Since: 04/11/00
posted June 16, 2004 5:23 PM

Please contact support@dart.com for help with this.
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