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AuthorForum: PowerTCP Mail for ActiveX
Topic: smtp tool now times out after 2 years flawless work
Fred Parkinson
fredp@abag.ca.gov

From: Oakland, CA USA
Posts: 2
Member Since: 06/20/03
posted May 13, 2004 7:27 PM

I am using the quicksend method of the smtp mail tool to send 300k .pdf completion certificates to our students. This has worked well for 2 years.

This happens in the VBA code of an Access 2002 application.

As of 3 days ago, I now get frequent timeout 10060 errors. Our admin tells us nothing has changed on the mail server.

I turned trace on and discovered that the timeout occurs during the process of sending the attachment to the mail server. Only about half of the certificate is sent in almost 5 minutes, then the timeout occurs and the trace file ends.

(When successful, the whole process only takes a minute or so)

Is the smtp control timming out, or the mail server? If the mail server, why would it timeout in the middle of receiving a file?

The docs seem to say that timeout applies to the period of attempting to contact the mail server to start a session. Can timeout occur during a session where data is actively being transfered?

Someone here suggests that perhaps a windows XP update is shafting us. Any one know if updates have interferred with the operation of this control?

Thank you for any help you can give.
Fred Parkinson
Association of Bay Area Governments
Tony Priest



From: Utica, NY USA
Posts: 8466
Member Since: 04/11/00
posted May 17, 2004 9:10 AM

If nothing changed in your code, then something had to have changed on the server. As long as data is flowing, the timer will be reset and timeout should not occur.

If you are not able to determine what's going on, you'll need to send more info to support@dart.com (like the mail server address and other info needed to duplicate the problem)

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