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AuthorForum: PowerTCP Mail for ActiveX
Topic: 11101 and 10057 error
jclanton
jclanton@propertyboss.com

From: Greenville, SC USA
Posts: 4
Member Since: 10/04/02
posted December 1, 2003 3:57 PM

We are getting a persistent error sending e-mail through the mail control. On a trace we get

---> Mail from: <useraddress.com>
<--- 250 2.1.0 useraddress.com...Sender OK
---> RCPT TO: <toaddress@college.edu>
<-- 550 5.7.1 Unable to relay for toaddress@college.edu

The e-mail is sent about 50% of the time and fails with this error about 50% of the time. Once you get it sent correctly it works for some period of time and then will fail again. It fails 90% of the time on the first send. 

The actual code is 11101 A error occurred in the protocol followed by a 10057 Receive or Send Method failed. The socket is not connected.
Tony Priest



From: Utica, NY USA
Posts: 8466
Member Since: 04/11/00
posted December 1, 2003 4:01 PM

The error means that the server does not support relaying. This has to be fixed at the server.
jclanton
jclanton@propertyboss.com

From: Greenville, SC USA
Posts: 4
Member Since: 10/04/02
posted December 1, 2003 4:08 PM

I would agree with you that it's a server issue except that if I resubmit it a couple of times, it ends up working. Then it works several times in a row and then I get the error again. 

Does the actual message about relaying come from the server or does Dart give the message based on some invalid response from the server?
Tony Priest



From: Utica, NY USA
Posts: 8466
Member Since: 04/11/00
posted December 1, 2003 4:12 PM

It comes from the server. Sounds like that server may actually be some kind of proxy that forwards requests to different servers. Maybe some of the servers allow relaying and others don't.
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