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| Author | Forum: PowerTCP SSL for ActiveX Topic: SecureTCP Fill and Search both time-out when server sends data >16k (approx) |
| Jeremy.Lloyd From: London, United Kingdom Posts: 11 Member Since: 10/09/03 |
posted October 9, 2003 9:52 AM I can successfully communicate with a remote server using both Fill and Search to retrieve data, however when the server sends me data in excess of about 16k (can't tell exactly what the break is), both Fill and Search lock until the Timeout (60secs) expires. I have tried increasing the Receive buffer to 4mb, from default, but this does not help. Please, please, help. I have to get this working today. Many thanks. Jeremy |
Tony Priest From: Utica, NY USA Posts: 8466 Member Since: 04/11/00 |
posted October 9, 2003 10:09 AM I am not able to confirm this. Please tell me how to duplicate the problem with one of our sample apps. |
| Jeremy.Lloyd From: London, United Kingdom Posts: 11 Member Since: 10/09/03 |
posted October 9, 2003 10:36 AM I'm not sure how I could give you anything that you could use to prove the point. The server I'm talking to is on the Internet (it's not an HTTP server), and I have to go through a fairly complex bespoke protocol to get to the point the server will actually send me the data of the appropriate size. It's not possible to replicate that with one of the sample apps. Any suggestions? |
| Jeremy.Lloyd From: London, United Kingdom Posts: 11 Member Since: 10/09/03 |
posted October 9, 2003 10:38 AM Sorry, I should add that there are a significant number of other developers/applications using other toolkits who are successfully communicating with this server without problems, and have been for many years. |
| Tony Priest From: Utica, NY USA Posts: 8466 Member Since: 04/11/00 |
posted October 9, 2003 10:42 AM There is a utility included with the toolkit called "Debug Server" which you can run on your local machine. Try modifying that to send the same data that your server sends. |
| Jeremy.Lloyd From: London, United Kingdom Posts: 11 Member Since: 10/09/03 |
posted October 9, 2003 10:48 AM I'll see how I get on with that then. I'll let you know. Thanks. |
| Jeremy.Lloyd From: London, United Kingdom Posts: 11 Member Since: 10/09/03 |
posted October 9, 2003 10:58 AM I can't get past the client connect. The dialog on the server pops up, but what do I send back? |
| Tony Priest From: Utica, NY USA Posts: 8466 Member Since: 04/11/00 |
posted October 9, 2003 10:59 AM You'd send whatever it is that the server sends that causes the problem. |
| Jeremy.Lloyd From: London, United Kingdom Posts: 11 Member Since: 10/09/03 |
posted October 9, 2003 11:01 AM But that's when I use Fill or Search later. At the moment I can't get past the Connect method on the client. |
| Tony Priest From: Utica, NY USA Posts: 8466 Member Since: 04/11/00 |
posted October 9, 2003 11:10 AM You have to eliminate everything except the problem. You may have to rewrite your client so that it skips over all the preliminary stuff and goes right to the problem. If you are still unable to get this working, please contact our sales department to discuss further support options. |
| Jeremy.Lloyd From: London, United Kingdom Posts: 11 Member Since: 10/09/03 |
posted October 9, 2003 11:13 AM Sorry, but I think you are missing the point. I can't get the client past the Connect method. If I can't get it past the Connect method how am I supposed to do anything else? |
| Tony Priest From: Utica, NY USA Posts: 8466 Member Since: 04/11/00 |
posted October 9, 2003 11:26 AM I know what's going on. The debug server is not secure, but your client is. That's why the connect never completes. Now you have two choices: 1) Modify your client so that it does not use SSL ( set Security to none ) and then use the debug server. 2) Modify the sample echo server so that instead of echoing, it does what you server does. |
| Jeremy.Lloyd From: London, United Kingdom Posts: 11 Member Since: 10/09/03 |
posted October 9, 2003 11:28 AM Thanks. I've switched the client to secureNone temporarily. |
| Jeremy.Lloyd From: London, United Kingdom Posts: 11 Member Since: 10/09/03 |
posted October 10, 2003 7:15 AM Tony I can't reproduce the problem with the Debug Server, however I have ripped out the core of the problem into a very small VB6 app (was originally VC6). It's setup to communicate with the actual server on the Internet I'm talking too - owned by Australian government. I bought a SSL Subscriptioin very recently which according to the web-site includes e-mail support. I am desparate however. We have a fixed testing deadline day on Monday and this problem has stuffed us completely. How can I escalate this one single issue to top priority? Please let me know ASAP. Jeremy |
| Tony Priest From: Utica, NY USA Posts: 8466 Member Since: 04/11/00 |
posted October 10, 2003 9:39 AM If you have purchased support, you should just email support@dart.com instead of posting here. Please email support@dart.com and describe the problem. We'll still need a way to duplicate however. |
| Jeremy.Lloyd From: London, United Kingdom Posts: 11 Member Since: 10/09/03 |
posted October 10, 2003 9:46 AM I e-mailed support already with a zip attachment of the sample program. I will need to walk someone through it though. If I have to pay more to get this single issue raised more quickly, then I will. Let me know please. |
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